Invoicing & quote-to-cash guides
Clear, no-jargon answers to the questions agencies, consultants, and freelancers ask about quoting, invoicing, payment terms, and getting paid.
What is quote-to-cash?
Quote-to-cash (QTC) is the end-to-end business process that runs from creating a customer quote through to collecting payment. For a service business it spans quoting, contracting, invoicing, and payment — plus the pricing and profitability data generated along the way.
Read →What should an invoice include?
A complete invoice includes the word “Invoice,” a unique invoice number, the issue and due dates, your and your client's name and contact details, an itemized list of charges with quantities and rates, the subtotal, any tax, the total due, and clear payment terms and methods.
Read →What does Net 30 mean?
Net 30 is a payment term meaning the full invoice balance is due within 30 days of the invoice date. It effectively extends the client short-term, interest-free credit. Variations include Net 15 and Net 60, and “2/10 Net 30” adds a 2% discount for paying within 10 days.
Read →How to charge late fees on an invoice
To charge a late fee, set a clear policy (a flat fee or monthly interest, often 1–1.5% per month), disclose it on the invoice and in your contract before the work, then apply it to the overdue balance once the due date passes and the legal limit allows.
Read →Put these ideas to work
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